Glass Hi-Tech's Vision Glass range is known for elegance and is one of the bestselling product.Vision Glass offers extreme temperature resistant, flame proof and its quite easy to handle and clean ,being light weight and perfectly designed.
Vision Glass - Classic
Wash with dish washing liquid and soft sponge, or in the dishwasher.
When taking off from the flame, place it in cork trivets or placemats.
Precautions:
Do not put straight from flame to cold.
Do not use metal scourers and abrasive cleaners to ensure clarity.
Glass Hi-Tech 's Vision glass is made of borosilicate glass, it is safe and guaranteed to withstand temperature between -40°C to 350°C.
It Can be safely used in the microwave, oven, fridge, freezer, and dishwasher.
Unlike plastic and melamine, will not leach chemicals into your drink even over repeated usage.
Unlike regular soda lime glass, will not turn milky or cloudy with repeated usage.Rtains clarity after every use, looks as new.
Non-porous glass will not absorb stains or odours.
It's 100% flame proof,can be directly used under the flame.
are harder than ordinary glass and scratch resistant.
RETURN POLICYThank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy. RETURNS All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, please email customer service at glasshitech@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: Glass Hi-tech Pvt LtdAttn: ReturnsRMA #Plot No. 6, 11 th Block, Gudalur Industrial estate, Maraimalai Nagar chennai, Tamil nadu 603 209 India Return shipping charges will be paid or reimbursed by us. REFUNDS After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. EXCEPTIONS For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. QUESTIONS If you have any questions concerning our return policy, please contact us at: glasshitech@gmail.com
Last updated April 05, 2020
By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
3. Delivery Terms
3.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
3.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
3.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
3.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
3.7 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
3.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
4. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
5. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
6. Duties & Taxes
6.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
6.2 Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country
7. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
8.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
8.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
9. Customer service
For all customer service enquiries, please email us at glasshitech@gmail.com
